Introduction
This Refund Policy outlines the terms and conditions for refunds at SUMMITCORE. We are committed to ensuring your satisfaction with our services. If you have any questions or concerns, please contact our support team.
Eligibility for Refunds
Refund requests can be processed under the following circumstances:
- Cancellation of services within the first 7 days after purchase.
- Non-fulfillment of promised services.
- Technical issues unresolved after repeated efforts.
Non-refundable Situations
Refunds will not be issued for:
- Services that have already been delivered as promised.
- Customer dissatisfaction due to preferences unrelated to service performance.
Process for Requesting a Refund
To request a refund, please follow these steps:
- Contact our support team at [email protected] with your request.
- Provide your transaction ID and a detailed explanation of the reason for your refund request.
- Our team will review your request and respond within 5 business days.
Contact Us
If you have any questions about this Refund Policy or our services, please contact us at:
Email: [email protected]
Address: 123 Innovation Street, Nairobi, Kenya
Phone: +254 700 123456